WHY? WHAT? WHEN? AND HOW?
Q) May I pay my invoice over the phone?
A) Yes, Please call our office at 727-940-5908 extension # 310 and our billing representative will be sure to assist you.There is a nominal handling fee for this transaction. NOW AVAILABLE
Q) Why do I need to take this test?
A)Your physician has ordered this testing for diagnostic purposes of your pulmonary disease. Medicare and other insurance companies require independent verification of your need to have oxygen before the will begin paying for the oxygen supply.
Q)Why are you testing for the oxygen supply?
A)You are tested by our company because we are a third party diagnostic facility, separate from your supplier, which Medicare and many other insurance providers require outside testing to qualify you for oxygen therapy.
Q)If I am having trouble understanding the instructions for the test who do I call?
A)All you simply do is call us at 727-940-5908 and our technical staff will help you through the testing process.
Q)Can I get a copy of my test results?
A)Yes,you certainly can. HIPPA regulations protects the privacy of your medical records. We can only release these results to you, your physician and the company providing the equipment for your oxygen therapy, as long as your written release is signed and on file.
Q)Does your company bill Medicare or other insurance providers?
A)We bill Medicare and secondary insurance company crossovers for the testing. The patient only receives a bill if you have a copay, deductible, or no insurance carrier.
Q)How much will the test cost me if I have no insurance?
A)If you are a private pay patient we charge $50.00 for the test.
Q)Why do you need my social security number?
A)Medicare considers us different then your oxygen provider. In order for us to submit a claim we must attach your social security number to the filing.
